Support Download Center

Troubleshooting Guide

This troubleshooting section serves as a solution to the most common issues that may arise as you start to use your Kocaso product.


Looking for an answer to something specific? We've compiled answers to some of our most frequently asked questions.

Download/Firmware Update

Before performing the Firmware Download below, please visit our "Troublshooting Guide" to see if simple troubleshooting tips can resolve the issue you are having. Click Here to access our "Troubleshooting Guide"

User Manuals

Learn how to set up, use and troubleshoot your Kocaso products.

Standard Limited Warranty

Learn KOCASO standard limited warranty information.